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Directory of Contacts

General Information

Federal Reserve Consumer Help External Link

Savings Bonds and Treasury Securities

  • For questions about savings bonds, please visit Savings Bonds Direct External Link or call (844) 284-2676.
  • For questions about Treasury securities, please visit Treasury Direct External Link or call (844) 284-2676.

Account Executives

Audit Confirmation Requests

For a quicker response, please submit external auditor requests for Federal Reserve Account balances, Capital Stock, Discount Window Loan and Collateral, TT&L balances, and Fedwire Securities Service holdings through Confirmation.com.

  • Customer Support Contact
  • Fax or e-mail paper requests to:
    (612) 629-4268 or
    E-mail Request E-mail

Cash Services

Packaging requirements, posting of credit for cash deposits, special requests, and differences.

  • Cash Services Administration
    (215) 574-6324

Community Development Studies and Education

Assists financial institutions, community representatives, and government officials to understand community economic development issues.

  • Phone: (215) 574-6458
  • Fax: (215) 574-2512

Contingency Planning

  • Business Continuity Staff E-mail
  • Phone: (215) 574-6612
  • Fax: (215) 574-3468
  • 24-Hour Depository Institution (DI) Hotline: (800) 869-0011

Credit & Risk Management

  • Discount Window: Contact staff with issues related to collateral requirements, borrowing documents, and discount window loan requests.
  • Payment System Risk: Contact staff with issues related to payments system risk, collateral requirements, the Account Management Information (AMI) application, mergers contact, and institution contact lists.
  • Reserve Requirements: Contact staff with issues related to reserve requirements, overnight overdrafts, deficiencies, and institution contact lists.

Financial Institutions Relations

Financial and Regulatory Reporting

Guidance on reporting requirements and related regulations.

Financial Management Services

Statement of account, billing statement, cash management reports, or any other accounting information.

Media Inquiries

  • Daneil Mazone E-mail
    Senior Media Relations Representative
    (215) 574-7163

Money in Motion Exhibit



Research Library

Current and historical information on interest rates and banking and economic issues.

Speaker Requests

  • Last update: February 6, 2019