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Saturday, May 25, 2013

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Home > Bank Resources > Supervision & Regulation > Consumer Compliance/CRA

Consumer Compliance/CRA

The Consumer Compliance and CRA unit and staff provide:

• On-site examinations of state member banks to ensure compliance with a variety of consumer protection laws.
• Examiner review of bank policies and procedures, consumer files, and other documents, and they verify that banks provide disclosures in a timely and accurate fashion.
• Expertise on regulatory requirements and complaint procedures to financial institutions and consumers.