Home > Bank Resources > Supervision & Regulation > Consumer Compliance/CRA
The Consumer Compliance and CRA unit and staff provide:
- On-site examinations of state member banks to ensure compliance with a variety of consumer protection laws.
- Examiner review of bank policies and procedures, consumer files, and other documents, and they verify that banks provide disclosures in a timely and accurate fashion.
- Expertise on regulatory requirements and complaint procedures to financial institutions and consumers.